1. Who we are
Mireya is a floral boutique with stores in Sofia, Plovdiv, Varna and Burgas. The mireya.bg website processes your personal data as a controller within the meaning of Regulation (EU) 2016/679 (GDPR).
2. What data we collect
- Name and phone of the customer and recipient
- Delivery address (only for courier delivery)
- Email (optional)
- Preferred messenger for contact
- Order history (for service)
- Technical data: IP, browser, pages (for analytics and security)
3. Purposes of processing
- Fulfilling the order (delivery, payment, confirmation)
- Contacting you in the chosen messenger
- Sending email about order status
- Analysing site usage and improvements
4. Retention period
Order data is kept for 3 years (for accounting and tax purposes). Technical web analytics data — up to 26 months.
5. Your rights
- Access to your data
- Correction of inaccurate data
- Erasure (right to be forgotten)
- Portability
- Objection to processing
To exercise your rights, write to info@mireya.bg.
6. Cookies
The site uses only essential cookies — for the cart, language settings, login and remembering your cookie choice. There are no advertising or analytics cookies. You can manage cookies via your browser settings.